Private Sector Partnerships Support Officer, P3, Dakar

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Organizational Setting and Work Relationships

Within UNHCR¿s Division of External Relations, the Private Sector Partnership Service (PSP) supports the Agency¿s global collaboration with the private sector through its network of fundraisers and national associations in multiple operations located in the different regions (¿the PSP network¿). The recent PSP Global Strategy has the vision to grow PSP into a service capable of generating $1bn annually and focuses on both individual giving (IG) and private partnerships and philanthropy (PPH) and identifies priority markets and regions.
PSP¿s Private Partnerships and Philanthropy Section (PPH) builds and manages partnerships with corporations, foundations and High Net Worth Individuals (collectively called ¿PPH donors¿). A subset of the PSP Global Strategy and within wider organizational changes within UNHCR aimed at guaranteeing that the Organization has the structure and resources in place to effectively respond to the challenges of forced displacement.
The Private Sector Partnerships Support Officer is part of a multi-functional team in the Partnership Support Unit (PSU) normally reporting to a more senior PSP staff. PSU is an integral support role within PSP to assist with strengthening cooperation with key institutional stakeholders namely the Regional Bureaux, Field Operations and Divisions to support PSP fundraising opportunities.
PSP has identified a need for predictable and systematic support for fundraising projects as well as for credible reporting to donors. Thus, the PSP Support Officer will be expected to contribute to PSP¿s capacity to realize the ambitious targets set for private sector fundraising in both the immediate and long term. PSU aims to strengthen private sector donors¿ experience and position UNHCR as a trustworthy and reliable partner. The PSP Support Officer will support fundraisers and relationship managers along the donor journey, serving as a bridge between the fundraising network and the Bureaux and Field Operations in order to achieve mutually beneficial outcomes for PSP and our private donors.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  • Support the PSP network by providing client-oriented service to help fundraisers reach their targets, including responding in a timely manner to requests and queries regarding UNHCR programmes and operations within the Area of Responsibility (AoR).
  • Contribute to UNHCR¿s programmes in the AoR and provide content on UNHCR needs that will appeal to PSP donors, including regular updates on funding gaps and opportunities.
  • Negotiate, in close collaboration with PSU HQ and Chief PSP Officer at the Regional Bureau or their designate, specific funding requests to find solutions that both meet donor requirements and organizational priorities.
  • Discuss and agree, as required, on detailed budgets, activities to be implemented and funding space with field colleagues and divisions related to potential contributions.
  • Ensure contributions within the AoR are managed in line with internal UNHCR processes, including the contribution management processes, and that income is properly recorded.
  • Clear contributions (including the related legal documentation), grant agreements and pledge letters for the AoR prior to signature by the appropriate supervisor.
  • Provide guidance on the use of PSP envelope or ¿AOL reserve¿ within the AoR.
  • Review PPH contributions in the ERP system to ensure correct earmarking, implementation period and reporting requirements are reflected in the CD.
  • In close collaboration with the relevant PSP fundraiser and, if required, the Chief PSP Officer, provide review and clearance of Exchange of Letters/ Grant Agreements/ General Cooperation Agreements as they relate to private donors, and liaise with the relevant bureau, field operations, LAS / and other potential entities / services, as required.
  • Keep track of potential contributions that are ¿under discussion¿ and ¿projected¿ and ensure that the projections are adequately reflected in the ERP system.
  • Liaise, advice and manage carry-over requests through close consultation with Chief PSP Officer(s), concerned PSP fundraisers, bureau and field and other concerned key stakeholders, as required.
  • Support field staff in tracking progress and results from earmarked contributions
  • In close collaboration with grant writers, provide them with raw fundraising material to support the development of fundraising materials (proposals, concept notes and reports) which are UNHCR Brand compliant, and aligned with UNHCR organizational priorities and key messages. Ensure that content and budgets of such fundraising materials is technically sound, and that projects and activities funded by private donors can be reliably implemented in order to support further giving and avoid reputational risks for UNHCR.
  • For HQ-based positions, coordinate multi-regional/global funding initiatives (including proposals), liaising with relevant stakeholders as required, including¿s staff covering assigned regions, thematic and grant writers.
  • Provide support to PSP donor missions for all HQ accounts, including liaising with field colleagues as required.
  • Contribute to the capacity building of field colleagues¿ understanding of private donor requirements, including for proposals and reporting.
  • Contribute to the capacity building of fundraisers in the areas of contribution management and programme, including the operations management cycle in line with established UNHCR policies and procedures.
  • Develop tools and reports in coordination with other UNHCR units to support and enhance processes.
  • Perform other tasks as required.

HQ Thematic roles specifically

  • Keep abreast, through a thematic lens, of UNHCR¿s programmes and priorities that could appeal to PPH donors in a range of markets and contexts.
  • Respond to thematic requests and queries from fundraisers in the PSP network in a timely manner by closely coordinating with PSU staff within the AoR and based on information received by relevant UNHCR units.
  • Liaise with PSU staff in the AoR over activities and budgets to be proposed in thematic concept notes, proposals and fundraising packs.
  • In close consultation with PSU staff as well as PSP fundraisers, undertake research and write thematic content for fundraising materials (including concept notes and proposals) to support PPH fundraising, including translating technical language into accessible donor facing language.
  • Research and write tailored fundraising packs on themes proposed by PPH fundraisers in the network in response to donor interest and approved by the supervisor, ensuring these are brand compliant and aligned with UNHCR key messages.
  • Provide regular updates on UNHCR¿s thematic priorities and related funding gaps.
  • Perform other tasks as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
International Relations; Social Sciences; Law;
Economics; Development Economics; Peace and Conflict Studies;
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified

Relevant Job Experience
Partnerships/programme experience in a not-for-profit organisation or an international organisation with particular focus on fundraising activities for humanitarian causes. Donor relations experience preferably with private sector with strong client orientation and understanding of private sector donor requirements. Good understanding of UNHCR, its mandate, priorities and field operations. UNHCR programming and programme management experience or certification. Working knowledge of donor relations.

Good knowledge of humanitarian operations in an international setting. Field experience, preferably with UNHCR, or with other humanitarian or development organizations a plus. Excellent analytical and conceptual skills and strong communication and presentation skills (both verbal and written). A team player to effectively coordinate with multiple stakeholders. Demonstrated understanding of UNHCR budget structure and results framework. Practical experience of UNHCR corporate tools, such as Focus and MSRP. Exposure to UNHCR specific learning and training, including PM1.