Orange recruits 01 Sr. Supervisor – Customer Value Management

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Orange recruits 01 Sr. Supervisor – Customer Value Management


Informatiques, Télécommunications

Sr. Supervisor – Customer Value Management
Ref :  CEGY108449 | 26 déc. 2021
Date limite de candidature : 31 janv. 2022
Orange Egypt – Smart Village – Egypte
Votre rôle To own all B2B Customer Value Management aiming to enhance the customers’ engagement with an unmatched experience to guarantee better revenue monetization and higher penetration.
Votre profil Bachelor Degree  in Marketing 3-5 Experience  in Marketing Minimum 1 year  of CVM experienceFluent EnglishPower BI is a plus
Entité Enterprise Line of Business
Develop base management strategy and implementation of activities across all segments for customer revenue enhancement, base retention, churn control and unmatched experience.Analyze and monitor the customers’ behavior and trends on a daily basisPlan all CVM campaigns to achieve related KPIs efficientlyManage  all stakeholders that will be part of the execution to ensure that all campaigns developed by CVM are reliably executed in systems and other customer channelsOwn the base segmentation to guarantee high customer engagement with a profitable marginMeasure the campaigns pick up and propose moves in a response to the initiatives’ results/impact.